The practical stuff
Delivery & returns.
- Dispatch
- Expected December 2026. Refundable until it ships.
- Delivery time
- UK 2-3 working days; international 7-10 days.
- Returns
- 30 days for a full refund, free return postage in the UK; customers outside the UK pay return postage.
- Guarantee
- 2 years against manufacturing faults.
Shipping
Free UK shipping. We also ship to the EU, US, Canada, Australia and most other countries.
International delivery
EU customers pay in euros, Canadian customers in Canadian dollars, Australian customers in Australian dollars, and the US and everywhere else we ship pay in US dollars. Delivery (€11 / C$18 / A$20 / $13 per bag) is added at checkout. Canadian orders ship from the UK, so Canadian import duty and GST/HST aren't included and may be collected by the carrier on delivery. Expected delivery is 7-10 days after dispatch. Not sure we ship to you? Email hello@plopkids.com and we'll see what we can sort.
Delivery time
Delivered 2-3 working days after dispatch.
Returns
30-day returns. Full refund within 30 days of delivery. Return postage is free in the UK; outside the UK, return postage is paid by the customer. Just email us to get started.
Guarantee
2-year guarantee. Against manufacturing faults.
These terms are a pre-launch summary. Final delivery, returns and guarantee wording will be confirmed before orders ship.
Questions?
Email us at hello@plopkids.com and we'll help.